I am testing my course and the closed captions are not behaving correctly.
The captions for the video I am viewing appear, but there are other captions showing above. This might have something to do with the fact that I am jumping around the course and not watching videos to the end.
I am publishing to Review and to Articulate Online and have tried multiple browsers (Chrome, Edge).
Thanks for reaching out! I see we've had some issues with closed captions overlapping in the past, but I'd like to have our support engineers look at your file and nail down why this is happening.
Feel free to share your .story file using the link below, and our team can lend a hand!
1 Reply
Hi Alison,
Thanks for reaching out! I see we've had some issues with closed captions overlapping in the past, but I'd like to have our support engineers look at your file and nail down why this is happening.
Feel free to share your .story file using the link below, and our team can lend a hand!
Share your file with us.