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Jean-PascalMulo's avatar
Jean-PascalMulo
Community Member
4 years ago

Fill-in the blank + Hotspot do not work after Web/LMS publish

Hi team,

I face an issue related to Quiz' slides. 

After publishing my SL360 module either Web or LMS format, some slides using "Fill-in the blank" or "Hotspots" from graded questions slides do not work!

"Fill-in the blank" field is no more "activated" (impossible de enter text) and hotspot zones are no more sactivated for clicking also.

However, when I publish ONLY the scene, it works !

Any idea please ? I really need help to complete and deliver my training course.

Many thanks,

JP

  

 

  • Hi, Jean-Pascal.

    Thank you for reaching out! 

    I'm happy to take a look at what's going on in your .story file if you can share it either here or privately through a case.

    Without seeing the file, here's my initial thought: since the file works when published as a standalone scene, but not the entire project, it's likely related to a trigger on a different scene. 

    Let me know if you'd like us to take a deeper look into your project. 

    • Jean-PascalMulo's avatar
      Jean-PascalMulo
      Community Member

      Hi Maria,
      Thank you for your feedback.

      Sure, let me share with you the file. I will use private mode.
      I will give you more details in the case.

      Thanks

  • Thank you, Jean-Pascal! I received the file, and I'll respond through the case.

    • Jean-PascalMulo's avatar
      Jean-PascalMulo
      Community Member

      Hello Maria,

      I have found where does the issue come from !! It comes from the Quiz Settings !!

      My final result slide is calculated for Results slides, using the option "Combine points from each quiz". Using this parameter causes the issue in the assessment scenes !! The behavior is the same if I use "User must pass each quiz".

      I do not know why ???

      When I remove this comfiguration in "Quiz Settings", it works fine after publishing Web or LMS.

      The problem now is... How to do to configure my project to get a global passing score = 80%, based on all quizs ?

      Can you help please ?

      Thank you,

       

  • Hi, Jean-Pascal.

    Thank you for the update! I added your comments and questions to the case to have all the communication in one place. 

    We'll be in touch soon via e-mail!