Publish to Cmi5 in Storyline 360 and Rise 360

I am confused around the reporting and tracking on CMi5, I don't know what I'm supposed to import? I've only ever published Scorm, can anyone help? 

Hi Helen,

Happy to help! When publishing to cmi5, you'll still follow the same steps as you would publishing to SCORM. The video above covers this, as well as this article here.

I published a sample course to SCORM Cloud and was still able to track Success and Completion statuses as I normally do when publishing to SCORM. The difference here is now I'm able to view defined verbs that come with publishing to cmi5.

This article shares more details on LMS standards, including resources on cmi5.

Hi team, could you please help me with a tracking issue?

I exported a Rise 360 sample course to cmi5 and published it to SCORM Cloud. After finishing this course I couldn't see any information about it in Course Sandbox. 

However the statement history is correct:

The picture is the same for our customized LMS and repeated with the other Rise 360 course.

The only status I can see is the total time after the second launch.

Storyline 360 course is tracking correcly.

Hi A A!

Thank you for sharing the screenshot with us! I've noticed that SCORM cloud won't track the completion, score, time, or success correctly if the reporting is not set to Passed/Incomplete. Do you mind making sure the reporting is set to Passed/Incomplete?

Let me know if that does the trick! Here's a quick Peek of what this looks like on my end.

Hello Lauren,

I've commented in your Peek and decided to share it here.

We've repeated the same steps as you did: the statement history is correct, but the end results are not saved in SCORM Cloud.

Here's the Peek of the issue: https://360.articulate.com/review/content/0f2457cf-04ff-4460-8f56-b84e722480f7/review

We've heard several opinions that Cyrillic characters ("nonstandard", to quote your colleague from support) may be responsible for this deviation. Could you check with the team if this problem has already surfaced sometime? And if yes, is there a workaround or an ETA on a fix?

Thanks!
Phil

Hello Phil!

Thanks for creating the Peek of the issue! So helpful to see.

I've tested this on my end using Cyrillic characters in the title, and I see the completion and success reported correctly. Here's a look.

You can test the project here using the SCORM cloud link. I don't speak Russian, so I apologize if the language isn't used properly in the course. 

Can you let me know if the progress appears correctly on your end?

Hi Lauren!

The thing is, as we tested more options (described in this long post on the Articulate forum), it became evident that maybe the issue is deeper than course Title or Labels.

The Course & Lesson Titles and Labels work, I've tested them with both Cyrillic characters and an Arabic placeholder word.

My knowledge of coding is limited, but I would probably suggest that quiz feedback and/or the quiz response options might be to blame, because they show as "undefined" in the statement log (in your Sample Course, the statement history provides a link to the chosen option).

However, it would not explain why the statements log is correct in the first place.

If it is helpful, I've attached the exact same course in Russian we are using to test cmi5 for you or your colleagues so that we operate in the same environment. Our Labels in Russian are also included.

Thank you for these details, Phillip! I see the same on my end in SCORM cloud with your course. I've opened a case with our Support Engineers on your behalf. Our team will continue troubleshooting with you in your cas.

Hello Phillip!

I have great news to share! We are no longer seeing this bug where the Quiz URIs are not encoded in cmi5 export and non compliant characters can cause a course to not complete.

Please let us know if you’re still noticing the issue, and we’ll be happy to continue troubleshooting with you in a support case.

How do you change the cmi output files to reflect that the content does not live in the zip package?

Hi Michael,

Thanks for reaching out and I'm glad to see you've connected with my teammate, Philam!

Articulate software and its published output are supported as they are, and currently, we don't support customizing the published output to work in a specific LMS environment. I'm interested to see if others in the E-Learning community have any insight on this!

So do they only partially support CMI5? A big advantage of CMI is that the content can live separate from the CMI package but still be delivered via the CMI5 package. Much like AICC does.

Thank You,
Mike

Sent from my iPad

Hello Michael, 

I can confirm that only publishing to cmi5 is supported in Storyline 360. Could you tell me more about how 'content living separately from its published package' is supposed to function so I can check if we have other solutions available that we can share with you?

One of the features of CMI5 is that the package you load into an LMS does not need to contain the learning content within the CMI5 zip file. The content can be stored on a separate server (not an LMS). The benefit of this is that you can distribute the CMI5 file to many customers. When edits to the content need to be made it can be updated in one place. New CMI5 files don’t need to be sent out to all of your customers and they would have to republish in their LMS.

Thank You,
Mike

Sent from my iPad

Rise 360 also shows that it can publish as CMI5.

Thank You,
Mike

Sent from my iPad

Hi Michael, I think what you're referring to is a 'thin package', which isn't so much a feature of a CMI5 package, but rather a publishing function of an authoring platform. For instance, my company uses Xyleme CCMS to create and publish content to its own LRS. One of the options after publishing to the LRS is to download the course as a thin package. Inside the zip package is the typical index.html file and xml.manifest file which contains links to the content which is stored in the CMS, externally from the zip package. 

You can give this package to another LMS to host and the LMS sees it as a normal scorm package. The benefit here is that you can update content remotely as you mentioned, but in addition, the LMS will get normal scorm reporting on its end, and the CCMS will also get xAPI reporting back on its end. 

I don't know if thin packages can be created out of Articulate, but I don't 'think' it's unique to CMI5.