TIP: Customizable Feedback Layers

That's one of my favorite tips for creating fluid templates for projects that have dramatically different amounts of feedback in quizzes. This is much easier to work with than a dozen or more feedback layouts. Thanks for shining light on something most of us don't learn when we're first getting started.

Thanks, Montse.

Like you, I avoid creating multiple feedback layouts. I've seen those in courses I "inherited," and they drive me crazy. 

The Forum has been a big help to me, so this is my way of giving back. And I hope some newbies find this, so they don't have to suffer as long as I did before figuring this out. 

:-)

I edited my original post. It now includes an attachment that shows how customizable feedback layouts work. 

Fantastic tip, Judy! This saves SOOO much time. Thank you for sharing!

Hi Judy,

thanks a lot for the post :)

Trying to replicate it but my issue is the button and its states. It doesnt' matter how I edit the states in the feedback master, on the slide itself the states are going crazy.

I tried to edit the master button, to edit the layout button and to place the button on the layout only. Doesn't helpt.

Also tried to use a textbox insted of a button.

Any Ideas?

Hi, Jonas,

Alas. Storyline does not handle master buttons well. My experience is like yours: the states in the master button aren't properly replicated when the layout is used. This might be because SL has defaults it uses for warning messages. It'll also automatically add a button to a question's feedback layers even if you delete the button completely from the the master. But, no matter what the reason, this is still a problem.

Here's what I do when starting a new project (or a shared set-up file):

• Customize the feedback master as desired, including the button states.  
• Add a scene (which I call "Storage"). 
• In the Storage scene, add a set-up slide for each type of question. (Or, at least, each type that you'll use.) 
  • As noted previously, the buttons won't have the proper states at this point. Sigh...
• Use the Format Painter to apply the master button states to the buttons on the question slides. 
  • Another option: prep a button on one of the set-up question slides. Then copy and paste that button to the other set-up questions (and, of course, delete the auto-created buttons). I often do this when I don't want the buttons to have all of the default states. 
• When the time comes to add questions to the course, copy the appropriate question set-up slide from Storage and paste it where it belongs in the course. 
• After the course is approved, delete the Storage scene, so it doesn't add to the file size. 

BTW, this issue has been happening for a long time. I don't remember whether or not I ever submitted it as a case to the staff, but I will do that today. You can, too, by going here: https://articulate.com/support/contact. (The more complaints, the more likely they are to pay attention to the problem.) 

Hi Judy,

thank you for the response and sharing your experience with the issue.

Did you also make the experience that the layout changes when you copy the question-slide to another project (even if its based on the same master)?

Hi, Jonas,

I haven't copied question slides to other projects, so I haven't had the same issue you've had with that. 

I have noticed that the layout for question slides tends to be quirky (to put it nicely). That might be due to SL using some of the text boxes for Form View. Thus, those objects may have special coding that we developers can't see. And that might cause problems.

Also, I've noticed that Storyline doesn't recognize when one project uses the exact same layout as another. For example, if you duplicate a project, and then import a slide from one copy to the other, SL will import the entire Master associated with the imported slide. Which means you end up with multiple Master layouts that are the same. 

Despite all this, I still like using SL! 

Additional research indicates that the Template "Vitality 01" is pulling the "blank" scene instead of the "Try Again" scene, and I don't see any option to "pull" the correct "Try Again" scene anywhere. Not sure why it's pulling "Correct" and "Incorrect" scenes but not "Try Again." Tks! Resolved. Tks! Every scene has to be set to "two attempts." Happy Friday!

Thanks so much for sharing your findings in this thread for future community members, L'Oreal! Very helpful!

If any other questions or discoveries come up please feel free to share in our E-Learning Heroes Community. 

Have a great start to your week and happy developing! ✨

Hello Luciana, I'm still experiencing random issues, so I've submitted the Quiz scenes for review. Thank you.

Juliet, I'm experiencing random issues when pulling responses from a Theme Master. Would you mind reviewing my file and seeing if you can determine what's happening with the pulls? I've resolved all of the issues display multiple times, but not only do my updates not save, but some of the responses don't publish nor do some of the review scene content. Many thanks!