Forum Discussion

ChristopherG508's avatar
ChristopherG508
Community Member
3 years ago

Reset the counter on several Drag and Drops in a row

Hi there,

I'm having a problem with resetting the "try again"-counter. In my training, there are 2 Drag and Drops in a Row. The number of attempts is 2 and I have one correct, false and try again layer. The variables are set correctly. When I preview only one DaD, everything works as it should. But when previewing the whole project, something strange happens. In case I use one attempt (my first choice is wrong on the first DaD), I am losing this attempt on the following DaD interaction. I don't know why, but when I move on to the next DaD, the counter of allowed attempts isn't set back to 2. It "remembers" the already "used" previous attempts. That means, when I used all attempts on the previous DaD, my first wrong answer on the next one leads directly to the "Wrong Layer" instead of the "Try again Layer". I triple checked all the settings and triggers and so on. But I can't find a solution. I am desperate. Has anybody an idea? Any help is appreciated. Thank you! Chris

storyline 360
  • MariaCS's avatar
    MariaCS
    Staff
    3 years ago

    Hi, Christopher.

    Thank you for reaching out!

    Without seeing your file, my initial thought would be that this is related to the same variable being used in both interactions. 

    Are you comfortable sharing the .story file so we can take a deeper look at what's happening? You're welcome to share it privately through a case instead.

  • ChristopherG508's avatar
    ChristopherG508
    Community Member
    3 years ago

    Hi Maria,

    thank you for your quick response. I am actually a total beginner and was "chosen" to build this training in my agency for a client. So apologies in case it doesn't look extremely professional :-) I could share it with you, but it's german. Is this a problem to fully identify which variables I used or didn't use?

  • ChristopherG508's avatar
    ChristopherG508
    Community Member
    3 years ago

    What I tried out is to set a variable on the second DaD "set attempts to 0 when timeline starts (on the base layer). But now I have unlimited attempts in case my first answer is wrong. I guess, there is only one more variable missing, like setting the number of attempts to 0 when the timeline starts, but only once. So that the variable "adding the value of one" when the user clicks "try again" works. Right now I am in a loop: it is adding the value of one when I click "try again"; but the I get back to the base layer where the number of attempts is set back to 0. It is probably very simple to solve, but I don't get it :-)

  • LeslieMcKerchie's avatar
    LeslieMcKerchie
    Staff
    3 years ago

    Hi Christopher, and welcome to E-Learning Heroes. 😊

    I can see that you've contacted the support team and are working directly with Carlo. I've shared your additional information with him in your case so you can continue working 1:1.

  • MariaCS's avatar
    MariaCS
    Staff
    3 years ago

    Hi, Christopher.

    I see that Carlo responded to you with some suggestions. Please reach out through the case if you still need additional help!

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