I have converted a Storyline 2 project to Storyline 3. Now the "type your text here" appears outside the text box, the text box appears in random places and the size is over the edge of the slide in some cases. How do I fix this? Slide in S3
Preview of above slide. It also appears like this when published
I can confirm that I was able to observe the same behavior on my end. I tried the following troubleshooting steps, but none of them helped fix the behavior:
Replicated the issue in Storyline 3
Replicated the issue in Storyline 360, using both the Classic and Modern player
Imported slides into a new project file
I opened a case on your behalf so we can have our support team take a look at your project file. You're in good hands, and someone from our team will be in touch shortly!
2 Replies
Hi Karin,
Sorry to hear that you ran into this snag.
I can confirm that I was able to observe the same behavior on my end. I tried the following troubleshooting steps, but none of them helped fix the behavior:
I opened a case on your behalf so we can have our support team take a look at your project file. You're in good hands, and someone from our team will be in touch shortly!
this is a known problem (Storyline 360)
https://community.articulate.com/discussions/articulate-storyline/alignment-text-box
the fix - set the dash type of the border - is not enough for your case
result:
https://360.articulate.com/review/content/00f3aca6-0f98-4ab3-be1b-5286308d58a3/review
the text does not respond to the settings multiline "text wrap"
open a support case for your problem