Storyline 3 text outside text input box

Jan 13, 2023

I have converted a Storyline 2 project to Storyline 3.  Now the "type your text here" appears outside the text box, the text box appears in random places and the size is over the edge of the slide in some cases. 
How do I fix this?
Slide in S3

Slide as it appears in S3

Preview of above slide. It also appears like this when published

Slide preview
I'm using the latest version of Storyline 3.

2 Replies
Jose Tansengco

Hi Karin,

Sorry to hear that you ran into this snag. 

I can confirm that I was able to observe the same behavior on my end. I tried the following troubleshooting steps, but none of them helped fix the behavior: 

  • Replicated the issue in Storyline 3
  • Replicated the issue in Storyline 360, using both the Classic and Modern player
  • Imported slides into a new project file

I opened a case on your behalf so we can have our support team take a look at your project file. You're in good hands, and someone from our team will be in touch shortly! 

Jürgen Schoenemeyer