Storyline Resources - document file won't open once published
I have attached a number of documents in the resource list however once published they will not open. Nothing happens. I also have some urls/links in the resource section and these are opening fine in a separate window. I have deleted my browser history, shut down and reopened Storyline and reattached the resources but am completely stumped as to why these will not work.
I have also moved the documents to a base folder so the file path was not too long and replaced all spaces with an underscore but nothing is working.
Note I have attached documents in previous versions and they have worked fine. Is there some inherent issue in the updated version?? I am currently using Update 4.
Any advice would be greatly appreciated.