Forum Discussion
Storyline Resources - document file won't open once published
I have attached a number of documents in the resource list however once published they will not open. Nothing happens. I also have some urls/links in the resource section and these are opening fi...
Hello!
I've run into this issue and discovered that files that include punctuation in the file name will not open from the Resources tab.
At first only the accent marks used in our French and Spanish resources were causing this problem, but more recently ANY type of punctuation started rendering the file unusable.
Just an idea for those who may still be challenged with this one! :)
YESSSSSSSSSSSSSS! Robin-you are on the nose. I struggled with this for a full day trying everything from re-naming, recreating, re-embedding, shortening file path. There are also other PDFs in the same project that open fine. Then it dawned on me the one thing different about this title is that it has '' in it. I removed the punctuation and it worked! When I saw your post I HAD to thank you!!!
