The Retry/Repeat Quiz button Loop

Oct 26, 2021

Samuel Warren
By Samuel Warren

Hi,

Having an issue I'd think would be very common among the community.

When I include a Retry Quiz button, and the end-user actually retries the quiz two or more times, a pathway (loop) is created between the Results slide and the slide prior to Question 1.  In other words, if the end-user tries going back through the course from the end using only the Previous button, when they get to the slide prior to the start of the quiz, the software recognizes the Results slide as the Previous slide, and the end-user cannot continue going back using only the Previous button.  If the Previous button is clicked again the screen goes blank because there is no where for the system to go.

A True/False variable may be the answer, but not sure where to place it.

Any HELP?

3 Replies
Judy Nollet
over 2 years ago10/26/21 at 1:34 pm (UTC)

Hi, Samuel,

One solution is to hard-code the PREV buttons. In other words, have the triggers jump to a specific slide number. For example,  the PREV button on slide 1.2 would jump to slide 1.1. (Arguments can be made both pro and con for and against hard coding.) 

Another option:  hide both the Prev and Next buttons on the slide before Q1. Instead, use custom buttons:

  • Review Content:  Jumps to slide 1. (User could either step through content, or click Prev to return to the slide before Q1.) There could even be separate buttons to review each topic, if appropriate. 
  • Continue to the Quiz: Jumps to Q1. 
Samuel Warren
over 2 years ago10/26/21 at 3:23 pm (UTC)

Hi Judy,

Thank you so much for the suggestion.

The workaround using the custom buttons is a great suggestion, but wouldn't really work for my specific issue.

My course set up is such that triggering the buttons to go to specific slides, beyond using just the Previous and Next buttons, might adversely affect branching pathways (i.e. where a student ends up should they decide to go back through the course using only the Previous button.

One of the boxes to tick when going through our eLearning checklist is the course can be navigated front-to-back and back-to-front using only Next and Previous buttons. I'd think that is an industry best practice.

This issue with the Retry/Reattempt Quiz button creates a problem whereby if the student retries the quiz a loop is created that takes them from Question 1 directly to the Results slide if they are going back-to-front using the Previous button,

The issue can be bypassed using the menu (if the menu is not set to Restricted in Menu settings), but that workaround violates the unwritten navigational rule: You should be able to navigate front to back and back to front multiple times in a course using only the Next and Previous buttons.

What I need, I think, is a variable with a condition (maybe True/False) that kills that loop. Weather that is a variable/condition/trigger combo applied to the Next button or the Retry button I'm not sure.

Again, seems as though anyone using a Retry button in a project built in Articulate Storyline or Articulate 360 would be encountering this issue, so I though it would be rather common and well known.  

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