Forum Discussion
Why is my discussion greyed out please?
I posted the following a few hours ago but the post is greyed out?
post about inability to print a slide
Thanks in advance for your help.
12 Replies
Hi Meera, I've seen this before on my own posts. I think for some reason, the text in the discussion gets automatically flagged and reported. I think its just the forum filters. I'd be interested to know as well.
Hi Meera,
Sam is correct.
It appears that they were flagged as part of our spam filtering. That's why they were grayed-out or not visible to others in the community.
Our team monitors flagged posts for false positives and releases them to the community as soon as possible.
Your post is now live and it looks like you're getting great assistance there.
Yes my recent post is also greyed out
Hi Sean,
Are you referring to this conversation? This post looks good to go and I double-checked your profile.
Please share a link if you're seeing something else.
Hi there. My post here is also greyed out. Could you please review it.
https://community.articulate.com/discussions/rise-360/three-and-four-column-gallery-grid-not-being-read-out-by-screenreader
ThanksI just had this happen to me as well. Even though the first time some account was able to reply to it still before it all got greyed out.
Meanwhile there's multiple github spam links being posted to the forum that are not greyed out.
It keeps getting greyed out. Here's the full text:
I have made new project file to test the working of the 'Restart Course' trigger.
It's not working like I have always used this button up until now, I don't think.
See the attached .story file.
As you'll notice after pressing the button Restart the Course on the Results Slide, the navigation in the menu jumps to the first page; however it is still showing the Results screen. And the learner is stuck on the Results Slide.
Is this a new bug?
I made this screen recording to show what happens when I press the restart course button on the results screen:
https://360.articulate.com/review/content/1802344d-c93a-464c-9485-68df4e8f3358/review
test
Hi Bart and Colleen,
Sorry for the trouble with your posts being flagged - the team does review these throughout the day and release them, but as you noted, our site (and many others!) has been hit with a recent spam attack. We're working on various mitigation elements, but one thing to keep in mind is posting multiple times in a row with the same content is likely to cause the posts to continually be flagged too.
If you're ever needing to check what happened to your post, reach out to our Support team directly and we're happy to investigate!
I too am having an issue with my post being greyed out. See post below.
Thanks in advance.
Stroryline get's stuck and have to force close. Support suggestions did not seem to help
Aug 05, 2024
Hi Robert,
We have automated processes in place that flag posts that might contain content that violates our community guidelines. We go through each post and if we find one that was falsely tagged like your post, we immediately unflag them.
I'm sorry to hear that you're still experiencing the issue. I let the support agent handling your case know that the issue is still not resolved, and I also shared that you're working on a company-issued machine. Your computer might be under certain policies or restrictions which could be causing the behavior.
