Forum Discussion
.ASPX Files Now Download Instead of Launching from SharePoint
Hi HayleyNewbery,
Thanks for reaching out and I'm sorry to hear you're running into this issue!
Is this happening with one specific course or multiple courses from 2024? If you'd like to share your file with one of our Support Engineers, you can connect with them in a support case. They'll be happy to take a closer look to resolve your issue or point you in the right direction. We'll delete any files from our systems once troubleshooting is complete.
Hi Kelly I also tried to reach out to our supplier / support and they said they could not help and just wished me luck! We thought we had found a way around the problem by saving the files in the assets folder rather than a document library. This worked once and then Microsoft must have made another change their end because it stopped working.
I have just today had to publish a new resource as a bog standard static SharePoint page rather than a lovely interactive Rise 360 product. I wonder how much I will be able to use our Articulate licence going forward now, unless this problem is resolved, as many of my creations are published on SharePoint rather than an LMS.