.xlif files using Logiterm software

Hi Jeff! I'd be curious to hear about where you're at with this. We are also experiencing issues with Logiterm translation software and Rise. Basically, the XLIFFs can't be read by Rise when imported (we get an 'import successful' message, and when re-opening the file, nothing was translated. We've escalated to Articulate, and they've advised it's a translator issue unfortunately). I'd love to hear if you have any lessons learned/best practices to share since you also seemed to have issues with this software! Thanks!