Forum Discussion
A low memory error with SL3 and a fix from Articulate support (fingers crossed)
Hi all, I just wanted to share a helpful fix while in SL3. While working in SL3, I kept getting errors that said I had low memory and not enough RAM on my PC even though I have 32 GB of RAM, which should be more than enough. I also received on numerous occasions, the Storyline Error report message (see attached error report). Even though I save my SL3 files frequently (every 1-2 minutes), I was still losing work. Articulate was helpful and we tried several things such as uninstalling SL3 and doing a "clean" re-install, but nothing really worked until Dexter at Articulate support had me do this: un-check "Use Modern Text" under Design > Fonts. It has been 2 days and no more crashing.
Hi Jeannette,
Thank you for sharing the solution you received from support. This could certainly help someone in the future. I appreciate you popping in, and welcome to E-Learning Heroes, by the way. 😊