Forum Discussion
A Rise course developed with someone else's license is showing in my dashboard
Today I was informed that someone who is not even on my team, doesn't have my login into Articulate 360 published a Rise course to the Review dashboard and it's showing in my Rise Review dashboard, w...
Hi cynthiaLyons!
Glad to see Karl has been helping you!
Great move on opening a support case. I see my teammate Mcgem is handling your case. You're in excellent hands working with him and he should be following up with you shortly!
I was sent a link from Karl. But the link only takes me to the Submit a Case page. Can you help?
Hi cynthiaLyons,
It looks like my teammate, Mcgem, sent you an email last night with additional information. You can continue troubleshooting with Mcgem there. If you didn't receive the email, please check your spam/junk folder, and then let me know if you still need help!
Hello,
Mcgem's response was that my name is in the collaborator's list. It was added so I could see what was going. However, it has since been removed. And, just today I got notified of feedback for the course, without my name being in the collaborator's list. Any ideas?
