Forum Discussion
Access to Rise course in new account
Hello Staff,
Actually I am facing one issue, I created my modules on Rise 360 with my previous account that is not working now and I have different account, in that I am unable to access my modules from old account. I need help to resolve this.
Regards
Suman
Do you still have access to your old account?
If you do, you could email copies of your courses to the new account.
Actually I do not have access to my old account. Thank you
Hi Suman! I see that you already have an active Articulate 360 subscription. Please open a case with us and provide the email address from your old account so that you can be assisted in transferring your old courses to your new account.
Can you provide more details on why your account is not working? Are you trying to access your courses on an expired account? If you have a teams account, you can invite your expired account to your new team and you'll be able to access the content on your old account. If this isn't the case, please share more details so we can help you find a solution.
Actually my old account got expired and now have new account where I want to access my Modules and could you please share more about Teams account in Rise 360. Thank you.
Hi,
The link below shows the difference in features for Freelance/Personal and Teams accounts:
