Forum Discussion

cinlove's avatar
cinlove
Community Member
5 months ago

Accessibility Issue with Rise 360 Process Block and JAWS Screen Reader

Our team is developing courses in Rise 360 and submitting published versions for review by our Accessibility Team. Although Articulate documentation states that the Process Block is accessible, our r...
accessibility
advice
Articulate 360
articulate 360 teams
rise 360
cinlove's avatar
cinlove
Community Member
5 months ago

Removing link

KellyAuner's avatar
KellyAuner
Staff
5 months ago

Hi, cinlove!

I've added this link to your support case so our Support Engineers can take a closer look.

  • JimmyWebster-14's avatar
    JimmyWebster-14
    Community Member
    5 months ago

    Hi,

    I have also received the same feedback from our accessibility testing team. Unfortunately our in-house restrictions prevent me from accessing the support function via the work network so cannot share links to the content. Would it be possible to include me in the support ticket (or send me an email confirming it is under investigation so I can evidence it has been raised and is being addressed!)?

    • KellyAuner's avatar
      KellyAuner
      Staff
      5 months ago

      Hi, JimmyWebster-14!

      Thanks for reaching out about this. I understand you're unable to share any links to the content in question. Not to worry! I've opened a support case on your behalf and one of our Support Engineers will follow up via email!