Forum Discussion
Adding comments
Hello! Does anyone know how some members of my team are able to access an e-learning I am working on in Rise and add comments, but others can not? I thought you didn't need to have an articulate ris...
I'm running into the same problem and my settings are set to allow users without Articulate IDs to comment. I have used this many times with non-users without any problems up until now. I'm not sure what has changed but non users are being asked to sign-in to leave comments.
Hi Liane,
Suppose you already have the option to "allow users without Articulate IDs to comment" enabled and your reviewers are still being required to sign in. In that case, there's a possibility that they may have previously created Articulate IDs that they forgot about. The best way to confirm if this is the case is to reach out to our support team by opening a case here and sharing the affected email addresses so we can check for any existing Articulate IDs.
