Forum Discussion

KarolinaFigueir's avatar
KarolinaFigueir
Community Member
4 years ago

Adjusting a video duration

 Hi everyone,

I have a mp4 Video but I would like to adjust its duration. I followed the hints on how to trim the videos (OPTIONS->Edit Video->Trim). I am able to adjust the duration but when I click on "Save & Close" the following message appears:

I tried various Videos and the message is always the same.

Any idea on what I am doing wrong?

Thank you in advance for any clue.

 

best regards,

Karolina

storyline 360
  • MCostaStienstra's avatar
    MCostaStienstra
    Staff
    4 years ago

    Oi, Karolina, e bem-vinda a comunidade E-Learning Heroes! ✨

    I see you opened a case with our support team, and you are working with my teammate Philam, so you're in great hands!

    Please reach out to Philam through the case if you have additional questions.

    Tenha um ótimo dia!

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