Forum Discussion
AI Text to Speech with 11 Labs
I'd like to know more about the new AI text to speech related to security and privacy. Do you use 11 Labs technology or are you outsourcing the work to 11 Labs? In other words, does 11 Labs have access to our content if we use the AI text to speech functionality?
Hello JenniferRandolp,
Happy to help!
Yes, AI-generated Text-to-Speech is powered by ElevenLabs while the classic Text-to-Speech uses Amazon Polly. You can check out this article which details how we protect the data of users who use Articulate AI.
For our customer's data, while we do share this with our AI subprocessors to fulfill the request to generate media files, we have a zero data retention policy for them. That means we require all of our AI subprocessors to delete any customer content immediately after generating output.
