Forum Discussion
All courses suddenly "do not exist"
Not sure if this is a system issue, or is just happening to us. We develop our courses in Articulate, and host on Rise. Today, a customer reported an error when accessing training, "Sorry, the page you are looking for does not exist". I have checked with two test learner accounts we have, and both see a 404 no matter what they click on, be it individual courses, or learning paths.
We have not made any changes to anything in weeks, other than enrolling learners & assigning content.
Any ideas?
Hi MikePuchol-5d93!
Sorry to hear you're having trouble accessing Reach 360! I see that you've submitted a support case as well!
The Reach 360 platform is currently having technical difficulties. Our engineers are working to resolve the situation as quickly as possible! I apologize for the disruption, and we'll let you know as soon as Reach 360 is fully operational again.
Also, you can see real-time updates on our status page, here. Click the "Subscribe" button in the upper right corner of the status page if you'd like to receieve notifications of status changes in the future.
Thank you for your patience!
