Forum Discussion
Allowing microphone access on embedded web app
JoseTansengco After some testing and changes I have been able to get an iframe to request microphone access - but it does not transmit the audio from the mic to the iframe. This is happening in both Storyline and Rise.
Is there an iframe setting that should be enabled to allow the transmission of microphone audio to the frame? Thanks in advance.
Hello DanAdams-9ad8e6,
Thank you for sharing where you are in the process!
Do you receive this error message? I'm curious if you are experiencing this same error message.
- I am seeing a Quick Start guide to modifying the API Key that could be helpful.
Looking forward to hearing from you!
Hi there,
Thanks for the reply - but no, it is not to do with that unfortunately. That is a response on the part of the app when it is receiving no mic input.
The issue appears to be that the iframe refuses to receive audio - and this occurs on both Rise and Storyline when published as an uploadable LMS package. While it works in Rise's builder and preview it still fails when it is a package uploaded to an LMS.
Any info/solutions are highly appreciated, thank you for your time so far.Hi DanAdams-9ad8e6!
Glad to see my teammates have been helping you!
If the microphone's input signal is being recognized when previewing the course within the Articulate app, it's possible this behavior is related to the LMS that's being used. Have you had a chance to test the published output in an LMS test environment, like SCORM Cloud? If everything works as expected there, I suggest connecting with your LMS admin, to see if additional configurations need to be made on the LMS side.
However, if the same behavior can be replicated in SCORM Cloud, please connect with our team through a support case. They'd be happy to continue troubleshooting with you!
