Forum Discussion
Articulate Mobile Player Stopped Working on Android 8.1
Today I updated my Google Pixel 2 XL from Android 7.0 to Android 8.1 and now as I open the Articulate app it only displays a blank white screen on startup and gradually after few seconds it crashes ...
Hi Vikas,
I saw you also started a support case, and my colleague Renato will be in touch soon. You'll want to let him know what Articulate tool you're publishing with, and which version as that'll help us troubleshoot the issue.
Have you already checked for any updates to the App or looked at reinstalling it? Can you also let us know if you're able to view the courses outside the app in the Chrome browser for example? If you've set it to include the AMP it'll open there automatically, but you can often redirect to the HTML5 output by changing the end of the URL to be "_html5.html" versus just ".html"
Let me know, or feel free to respond to the support case notification you got.
