Forum Discussion
CharlesRagucci-
6 months agoCommunity Member
Articulate Programs not installing after Desktop App issue and reinstall.
Hello, This is frustrating, as my Articulate 360 app was not showing all my installed articulate apps. So we followed some of the suggestions on this forum uninstalled the desktop app which remo...
- 6 months ago
This issue was resolved by support by logging out of the desktop app and signing back in the programs populated and downloaded.
CharlesRagucci-
6 months agoCommunity Member
This issue was resolved by support by logging out of the desktop app and signing back in the programs populated and downloaded.
StevenBenassi
6 months agoStaff
Hi CharlesRagucci-!
Thanks for following up and sharing the solution that worked for you!
Glad to hear connecting with our support engineers was helpful. If you run into any setbacks moving forward, please let us know!
- LornaSimms6 months agoCommunity Member
I am having the same issue of the desktop apps not populating. What is the solution here?
- CharlesRagucci-6 months agoCommunity Member
Hello,
Try logging out of the Desktop App and logging back in
https://app.screencast.com/67s56sTCStjaZ?conversation=90ph7P2Q4IePsFd1hXjHrW