Forum Discussion
Articulate Review: Passwords Being Required
I'm using Articulate Review for the first time for my Articulate Presenter 360 course. Even though I have checked the box that allows people to enter comments without a password, when the reviewer ...
Hi Breanne,
Thanks for reaching out, and I'm happy to answer your question:
Is there a resolution for SMEs who are seeing the password prompt, despite never having an Articulate ID?
In each of the scenarios above, our team has worked one-on-one to confirm that one of the following was the culprit:
- An SME did have an Articulate ID - these are used to trial any versions of Articulate software, download resources in our ELH Community, or post discussions here.
- Individuals needed to enable the network endpoints and ports listed here to access Articulate tools
- The SME was choosing the option to Sign In to comment and therefore seeing a password prompt vs. simply entering their email.
It sounds like you already ruled out option #3, and are leaning towards option #1 not being true - but we're happy to check to confirm! Click here to open a Support Case so you can share their emails privately and we'll take a look!
