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LayKeeChng's avatar
LayKeeChng
Community Member
11 months ago

Articulate Rise | Two black lines on Articulate Block

Hi all, 

I would like to know if anyone is also facing the issue with the two black lines on top and bottom after importing the interactive block from Storyline on Rise module?

 

 

 

  • LayKeeChng's avatar
    LayKeeChng
    Community Member

    Articulate Support's reply:

    This happens because the player frame was not completely removed.

    To fix this, turn off the "Menus & Controls" to completely remove the player frame. See the screenshot.