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KaneB's avatar
KaneB
Community Member
11 hours ago

Articulate: Stop Chasing AI for a Moment and Fix the Learners Question Experience in Rise

Now, Articulate has done a somewhat impressive job integrating AI across its products, and those capabilities undoubtedly have value. Love the AI image editing.

But there comes a point where new features begin to overshadow the VERY long-standing usability issues that instructional designers have been raising for years.

I'm begging you... please revisit Rise's question and assessment experience. Knowledge Checks and Quiz Lessons still feel visually dated! They've barely changed since Rise launched nearly a decade ago. Huge padding. Heavy shadows. Massive blocks. They consume excessive screen space and offer almost no meaningful control over layout or presentation. And then there's the KCs... they remain fundamentally disconnected from LMS analytics!

The most frustrating aspect isn't simply the visual design and which is outdated, boring and barely customisable but the missed opportunity. Knowledge Checks are where learners naturally demonstrate understanding throughout a course, yet none of that information is reported to the LMS. In a SCORM 2004 environment such as CSOD, only Quiz Lesson questions generate reportable interaction data. The crazy thing is the data is already there. Rise knows the question, knows what I clicked and knows whether I got it right... it just doesn't send any of it to the LMS. If I have use your awful layout at least pass the SCORM data! 

So not only do they look outdated with oversized cards, padding and shadows, every embedded Knowledge Check effectively disappears once the learner moves on. Organisations are forced to choose between good instructional design and meaningful analytics. We should not have to make that trade-off in 2026.

At a minimum, there should be an option allowing authors to designate selected Knowledge Checks as reportable SCORM interactions while retaining their in-line presentation and immediate feedback.

In many ways, Articulate has built one of the most approachable authoring tools on the market, but it's time to revisit the foundations rather than continually expanding the AI feature set. Refresh the quiz templates. Modernise the interaction design. Give authors meaningful control over assessment presentation. Most importantly, provide the option for Knowledge Checks to submit question-level interaction data to LMSs that support SCORM 2004.

Those changes would have a far greater impact on the quality of digital learning than yet another AI button added to the toolbar.

Rant over. Sorry... well, not really.

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