Forum Discussion
EdwardAgadja170
9 months agoCommunity Member
Articulate Storyline is an unreliable system
I truly love how my work can just be inexplicably erased from a project without understanding why and not being able to restore it (yes, I tried to restore previous versions). From restoring a previ...
LaurenConnelly
9 months agoStaff
Hello Edward!
Thank you for sharing these details with us! I am concerned that your work was inexplicably erased from a project, even when looking at a previous version. I can understand why that is frustrating, especially if it is happening over and over again.
I've connected with our Senior Support Engineers to partner with you. They will reach out to you via email to gain a better understanding of your setup and what the root cause is. I'll follow along to see what they recommend as well.
I'm so sorry for the trouble!