Forum Discussion
Articulate Storyline "Jump to time" trigger no longer working the same way after the update.
in the story file, I find that if the timeline does randomly pause after coming back to a slide, I can unpause it by changing tabs and returning to the module, which I shouldn't have to do but it seems to work
Hi Reilly!
It sounds like Triggers from your Storyline course aren't functioning as expected. Sorry to hear that, but I'd be happy to assist!
Thank you for sharing the troubleshooting steps you've implemented so far. To clarify, are you observing this behavior when previewing the course within Storyline, or while viewing the course on an LMS? It would be helpful to have a closer look at the project file itself and test the behavior on our end. Would you mind uploading a copy here in the discussion or privately through a support case?
Looking forward to hearing from you!
- ReillySmiley8 months agoCommunity Member
Hi Steven!
Apologies, to clarify I experienced this in both the in-app Preview through storyline, as well as reviewing the story file through my browser.It's worth noting however that I did reach out through Live chat and someone Named Fannie May helped me through some of my issues, though not all were solved and I needed to find a workaround for some of it.
Fannie should have a copy of the project file as they were going through it for further testing, as they wanted to test it in older versions of storyline.
as I said to Fannie, the main thing that perplexed me is just that these behaviours have changed since the last update, and the way "jump to time" interacts with slides based on whether they have been set to "reset to initial state" or "automatically decide" seems to be the cause.
Hopefully that makes sense!