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AndiMonik's avatar
AndiMonik
Community Member
3 years ago

Articulate Updater Not Working?

Good afternoon! I am trying to update over 100 Storyline 360 SCORMs for our LMS, and for some reason, I cannot get the Articulate Updater to find any of them.  I have moved all the SCORM zip fil...
storyline 360
LucianaPiazza's avatar
LucianaPiazza
Staff
3 years ago
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Hello Andrea!

So sorry to hear you are having difficulty with publishing to your LMS with Articulate Updater. Thank you for sharing what you have tried thus far in order to troubleshoot.

First, I'd recommend that you have the most recent version of Articulate Updater downloaded to your computer. 

Here are the steps: 

  1. Download the latest version of Articulate Updater and save it on your computer.
  2. Right-click the installation file and choose Run as administrator.
  3. Follow the prompts to complete the installation.

Articulate Updater requires Windows Vista SP2 or later and Microsoft .NET Framework 2.0 or later.

Please let us know if this does the trick! 

  • AndiMonik's avatar
    AndiMonik
    Community Member
    3 years ago
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    Thank you for writing back, Luciana. I ensured the most recent version of the Updater was installed before beginning the process. My PC is also running the most up-to-date version of Windows 10, and I have no firewall or anti-virus software issues blocking the app.

    Do you have any other ideas that might help with this?

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Working?","id":"message:973813","revisionNum":1,"repliesCount":15,"author":{"__ref":"User:user:410423"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:discuss"},"conversation":{"__ref":"Conversation:conversation:973813"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:973813"},"body@stripHtml({\"truncateLength\":200})":" Good afternoon! \n I am trying to update over 100 Storyline 360 SCORMs for our LMS, and for some reason, I cannot get the Articulate Updater to find any of them.  \n I have moved all the SCORM zip fil...","body@stringLength":"980","rawBody":"

Good afternoon!

\n

I am trying to update over 100 Storyline 360 SCORMs for our LMS, and for some reason, I cannot get the Articulate Updater to find any of them. 

\n

I have moved all the SCORM zip files into a single folder to make the scanning and updating process more accessible, but once I run, the Updater comes back saying \"0 files needing an update.\" I know this is not the case because of the courses have been republished since 12/2021.

\n

This Updater has worked before, but now I am stuck on what to do. I even did a FULL system scan of folders and files, but it shows none needed an update. With about 120 SCORMs to update before 1/1/2023, I could really use some help figuring out what I am doing wrong.

\n

I am running the latest version of SL 360 (3.71.29339.0), have all SCORMs zipped from publishing, and all located in the same folder on my local network drive through OneDrive on my PC.

","kudosSumWeight":0,"postTime":"2022-12-30T13:15:30.000-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"AttachmentEdge","cursor":"MjUuMnwyLjF8b3w1fF9OVl98MQ","node":{"__ref":"Attachment:{\"id\":\"attachment:message973813AttachmentNumber1\",\"url\":\"https://community.articulate.com/t5/s/rwgqn69235/attachments/rwgqn69235/discuss/221494/1/2022-12-30_13-25-42.png\"}"}}]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:storyline 360","text":"storyline 360","time":"2014-10-09T03:01:38.000-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:973813_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":76},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"body":"

Good afternoon!

\n

I am trying to update over 100 Storyline 360 SCORMs for our LMS, and for some reason, I cannot get the Articulate Updater to find any of them. 

\n

I have moved all the SCORM zip files into a single folder to make the scanning and updating process more accessible, but once I run, the Updater comes back saying \"0 files needing an update.\" I know this is not the case because of the courses have been republished since 12/2021.

\n

This Updater has worked before, but now I am stuck on what to do. I even did a FULL system scan of folders and files, but it shows none needed an update. With about 120 SCORMs to update before 1/1/2023, I could really use some help figuring out what I am doing wrong.

\n

I am running the latest version of SL 360 (3.71.29339.0), have all SCORMs zipped from publishing, and all located in the same folder on my local network drive through OneDrive on my PC.

","customFields":[]},"Conversation:conversation:973813":{"__typename":"Conversation","id":"conversation:973813","solved":false,"topic":{"__ref":"ForumTopicMessage:message:973813"},"lastPostingActivityTime":"2025-01-17T09:50:25.605-08:00","lastPostTime":"2025-01-17T09:50:25.605-08:00","unreadReplyCount":15,"isSubscribed":false},"ModerationData:moderation_data:973813":{"__typename":"ModerationData","id":"moderation_data:973813","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Attachment:{\"id\":\"attachment:message973813AttachmentNumber1\",\"url\":\"https://community.articulate.com/t5/s/rwgqn69235/attachments/rwgqn69235/discuss/221494/1/2022-12-30_13-25-42.png\"}":{"__typename":"Attachment","id":"attachment:message973813AttachmentNumber1","filename":"2022-12-30_13-25-42.png","filesize":38489,"contentType":"image/png","url":"https://community.articulate.com/t5/s/rwgqn69235/attachments/rwgqn69235/discuss/221494/1/2022-12-30_13-25-42.png"},"Revision:revision:973813_1":{"__typename":"Revision","id":"revision:973813_1","lastEditTime":"2022-12-30T13:15:30.000-08:00"},"ForumReplyMessage:message:973814":{"__typename":"ForumReplyMessage","id":"message:973814","conversation":{"__ref":"Conversation:conversation:973813"},"author":{"__ref":"User:user:1227187"},"revisionNum":1,"uid":973814,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:discuss"},"subject":"Re: Articulate Updater Not Working?","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:973814"},"parent":{"__ref":"ForumTopicMessage:message:973813"},"body":"

Hello Andrea!

\n

So sorry to hear you are having difficulty with publishing to your LMS with Articulate Updater. Thank you for sharing what you have tried thus far in order to troubleshoot.

\n

First, I'd recommend that you have the most recent version of Articulate Updater downloaded to your computer. 

\n

Here are the steps: 

\n
    \n
  1. Download the latest version of Articulate Updater and save it on your computer.
    2. \n
  2. Right-click the installation file and choose Run as administrator.
    3. \n
  3. Follow the prompts to complete the installation.
    4. \n
\n

Articulate Updater requires Windows Vista SP2 or later and Microsoft .NET Framework 2.0 or later.

\n

Please let us know if this does the trick! 

","body@stringLength":"935","rawBody":"

Hello Andrea!

\n

So sorry to hear you are having difficulty with publishing to your LMS with Articulate Updater. Thank you for sharing what you have tried thus far in order to troubleshoot.

\n

First, I'd recommend that you have the most recent version of Articulate Updater downloaded to your computer. 

\n

Here are the steps: 

\n
    \n
  1. Download the latest version of Articulate Updater and save it on your computer.
    2. \n
  2. Right-click the installation file and choose Run as administrator.
    3. \n
  3. Follow the prompts to complete the installation.
    4. \n
\n

Articulate Updater requires Windows Vista SP2 or later and Microsoft .NET Framework 2.0 or later.

\n

Please let us know if this does the trick! 

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Thank you for writing back, Luciana. I ensured the most recent version of the Updater was installed before beginning the process. My PC is also running the most up-to-date version of Windows 10, and I have no firewall or anti-virus software issues blocking the app.

\n

Do you have any other ideas that might help with this?

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Thank you for writing back, Luciana. I ensured the most recent version of the Updater was installed before beginning the process. My PC is also running the most up-to-date version of Windows 10, and I have no firewall or anti-virus software issues blocking the app.

\n

Do you have any other ideas that might help with this?

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