Forum Discussion
Articulate Updater Not Working?
Good afternoon!
I am trying to update over 100 Storyline 360 SCORMs for our LMS, and for some reason, I cannot get the Articulate Updater to find any of them.
I have moved all the SCORM zip fil...
Hi Andrea,
Thanks for updating us on your situation! It looks like the Articulate Updater is still supported. Here is an article that reiterates the steps Luciana mentioned above.
We would love to troubleshoot this for you! Would you be willing to open a private support case with our engineers?
It is hard to open a case for an application you do not even have listed as an option to select when creating a case.
A case has been submitted, though. As stated previously, I am running the most up-to-date version of the Updater (there have been no updates since 2019), so I do not understand why the application that used to work before suddenly does not.
I do hope someone can assist. I spent the three days republishing every prioritized course SCORM individually to make sure they were updated in time for 1/1/2023, but there is still quite a bit left to go that the Updater would help with.
