Forum Discussion

F0rt_Kn0xDiona's avatar
F0rt_Kn0xDiona
Community Member
2 years ago

Assessment causes Rise to become unresponsive in LMS

This happens on several different LMSs. A normal assessment becomes  unresponsive in the LMS during a test. Everything else works great except when you take the test. The first question you encounter (in a 10 question test) freezes the browser. You have to wait many minutes before it allows you to move to the next question, where it freezes again. It runs great when published as a web-based course but NOT when published as a SCORM 2004 ver 3 course on multiple LMSs. Help!

Rise 360
  • F0rt_Kn0xDiona's avatar
    F0rt_Kn0xDiona
    Community Member
    2 years ago

    I must constantly select "Wait" for the page to respond before the quiz can be complete. 

  • AlyssaGomez's avatar
    AlyssaGomez
    Staff
    2 years ago

    Hi there, Will! Thanks so much for bringing this up and for including that screenshot. I definitely wouldn't expect a Rise 360 course to become unresponsive when you reach a quiz lesson. We'd love to test your SCORM file in SCORM Cloud, an LMS testing environment, to see if we run into the same issue. 

    If you don't mind sharing that published output file with our team, please open a case here. We'll be standing by!

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