Sorry that's happening, Stacy. Thanks for sharing your file, and I'd love to help you investigate!
I'm having some trouble reproducing any audio issues in Storyline 360 (Update 32) during preview and in the published output. A few clarifying questions to help us explore further:
- Can I confirm that you're working on a local hard drive? Working on a shared drive can cause such behavior, so I always like to rule that out as the culprit!
- Do you hear the issue during preview, in the published output, or both?
- How does the audio sound in the published output here?