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MikeWilliams's avatar
MikeWilliams
Community Member
3 years ago

Audio issues in Review 360

Hi,

 

I am having audio challenges when I load a module into Review 365. The audio is significantly delayed on the review platform. Any suggestions?

 

Thanks!

  • Hi, Mike.

    Thank you for reaching out! 

    Let me ask you a few questions to help narrow down the issue:

    • When you say the audio is delayed, do you mean it's out-of-sync with a video or animations on the slide, or that it takes a while for it to start? 
    • Does it work as expected when you publish to other formats, such as web?
    • Does this happen when using a specific browser?

    Looking forward to your answers so we can continue troubleshooting.