Forum Discussion
MeghanKoyama
7 years agoCommunity Member
Audio not always working while viewing course on iPad
I published a course with the following qualities:
Storyline 360
Published for LMS, SCORM 1.2
HTML5 only output
When viewing the course from a desktop computer, the audio behaves perfect...
KatieRiggio
7 years agoStaff
Greetings, Meghan. Happy to dive in!
What you're describing sounds like an issue we had in Storyline 360 where audio would not play on iPadOS 13 devices. Update 34 holds a fix for this, and here's how to update your app to this latest version!
If you're already on this version and are seeing these issues, are you comfortable with attaching the affected .story file publicly here or privately by this link?
I'll help gauge the performance in another LMS environment like SCORM Cloud, and delete it after troubleshooting!
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