Audio not always working while viewing course on iPad
I published a course with the following qualities:
- Storyline 360
- Published for LMS, SCORM 1.2
- HTML5 only output
When viewing the course from a desktop computer, the audio behaves perfectly.
When viewing the course from an iPad (iPad Pro, 3rd gen, iOS 13.1.3, Safari), the audio often times will not play on the first visit of the slide. When you hit the replay button on the player, or nav away then back to the slide, the audio will play properly.
Additionally, the volume button on the player does not respond to taps.
Is there a way to troubleshoot this so this course can be effectively viewed on an iPad?