Forum Discussion
Audio not working for HTML5 output in Chrome using Storyline 360
Hi all,
Very recently switched over to Storyline 360 and I am having issues with audio playback in Chrome. For some slides, audio does not play and I need to move the seekbar back to the start of ...
Thanks Hannah. I am also using Windows through Parallels on my Mac. It started with one project for me too, and now it's affecting several. It seems to be random.
Articulate, I'm wondering if this is a pattern. If this issue is being reported by all Mac/Parallels users.
And in case you suggest it, yes, I work locally and followed all the steps in the recommendations if you are using a Mac :)
That is curious, I'd be interested to see if it is a pattern. Yes, I forgot to mention, just one project it happened and then I tested with a previous successful publish—the day before—and that also had the audio issue on some slides. Some slides randomly fixed themselves and the other few I had to shift the stock video forward like I mentioned above.
Yes, I'm working locally and then I just upload it to my web server so the client can see it before I send them the final HTML files. I'm just hoping that the last 4 stories I have to edit, are ok! fingers crossed! I'll let you know what Victor comes back with!
