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LaurenBeeson
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6 months ago

Auto Crop

Has anyone experienced Rise autocropping images in the last month or two? We often place images on white backgrounds (we ran a macro through Adobe) so we can "size" the image how we want by cropping some of the white. Recently, when we go back into a course, some of the images that have white backgrounds or frames have been auto-cropped really tight to the image and therefore making the image way too big. We did not do this. It seems to be occurring only in the image center block. 

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Has anyone experienced Rise autocropping images in the last month or two? We often place images on white backgrounds (we ran a macro through Adobe) so we can \"size\" the image how we want by cropping some of the white. Recently, when we go back into a course, some of the images that have white backgrounds or frames have been auto-cropped really tight to the image and therefore making the image way too big. We did not do this. It seems to be occurring only in the image center block. 

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Hello LaurenBeeson,

\n

Happy to help!
It sounds like you're running into Rise 360's responsive design feature, which would make this behavior expected. Would you mind sharing a couple of screenshots of what you're seeing so I can confirm this?  For your reference, you can check out this article which lists some recommended practices for handling media files in Rise 360:

\n\n

Looking forward to hearing from you! 
 

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