Forum Discussion
Auto muted
I am using Storyline 360 and after months of working on this course I hit an error for the first time today. When I published the course the external videos have the audio muted. The video plays but...
Hello Leslie and team,
Thank you for your answer. However, the problem is not with the Autoplay starting to play the video. That is working fine.
The problem is when the video automatically starts playing, on the slide, on entry. It is MUTED and a little popup appears on the video telling the viewer "Unmute". By the time the viewer can respond they miss the first part of the audio on the video.
I am experiencing the same problem.
I tried adding a short text into, that makes the user clicks a "Next" button, to jump to a cue point. No luck....
Please advise, thank you.
Daniel
