Forum Discussion
background music in Storyline
- 2 years ago
Hi everyone!
I have some great news to share. We just released another update for Storyline 360. In Update 74, we've included important fixes and new features.
One of the new features we've included is:
- Create immersive experiences with continuous background audio that sets the tone and keeps learners engaged.
Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.
Please let me know if you have questions!
Hi Eric, I have uploaded a background audio and when I Preview I can hear it, when I Publish the background music is not there. Can you help? Thanks
Hi Mags,
Happy to help!
We're not seeing any reports of the background audio not playing in the published output for our other users, so the behavior might be isolated.
Have you tried adding an interaction to the start of your project file in order to give the browser permission to play the audio in your course? Modern browsers prevent audio from automatically playing until an interaction is detected, and one way around this is to add a 'START COURSE' button or similar to your course.
If interacting with your course doesn't work, would you be willing to share a copy of your project file here or in private by opening a support case so we can take a closer look at what's happening? We'll delete it when we're done testing!