Forum Discussion
Base layer flickering in HTML5 output
Hi heroes,
I have a few courses with only a few slides. Each slide contains several layers. Each layer contains a video.
When displaying a layer for the first time, I notice a short flickering of the base layer. When displaying again a layer, there is no flickering anymore.
The flickering is of the color of the base layer's background. On the base layer, I only have an audio file for the music to hear on all layers.
The issue occurs in the HTML5 output with both the classic and modern players.
I wanted to start a new conversation rather than continuing the old but useful conversation about Browser Screen Flashes Between Slides. I don't have any issue between slides but only between layers of each slide.
You can see the issue on a published example on Review and the related .story file is attached.
I have submitted a case to our fantastic Articulate engineers (#01507119).
Thanks :-)
18 Replies
I'm late to this conversation but came across this issue today ... Lauren's solution worked! In my case, I had 2 triggers - The first, ... hide layer (this layer) when user clicks -object- ... and the 2nd trigger was to show the next layer. :)
Thanks so much, Sandy! Glad to hear that Lauren's solution did the trick!
We appreciate you sharing this with the community for future reference! :)
If any other questions or suggestions come up, please feel free to share with the E-Learning Heroes Community or privately in a support case.
Happy developing!
Hello Team,
We are working on a project and it had multiple videos in the course. There are some videos that flicker and some that work perfectly.
Please refer to the attached file for a better understanding. Additionally, I tried adding video in to the slide layer (adding trigger to direct slide layer), but it didn't work.
Requested support from the team.
Hi Narasimha,
Thanks for reaching out! I'm sorry to hear that you're experiencing this issue, and I created a support case on your behalf so we can investigate what's going on. To keep everything in one place, we can continue the conversation there!
