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BarryHollembeak's avatar
BarryHollembeak
Community Member
2 days ago

Base layer text showing up on other layers

I have just started having this issue that when I place text on the main layer and have it fade in by paragraph, then go to the layers and make the whole text box hidden on each layer, everything works fine until...I change the timing of when a paragraph of text is to appear on the main layer (for example, needing to align it with the VO). When I change the timing, the text is no longer hidden in the other layers, and I need to go into each layer and rehide it. I can understand how adding a new paragraph would cause this, but just making a fine adjustment to the timing should not.

Thanks for any input. 

2 Replies

  • From my perspective, "make the whole text box hidden on each layer" leaves out a fair amount of information. Can you share a project file? Maybe an animated gif? A screenshot of a trigger? Because maybe the way you're hiding things relates to timing?

  • BarryHollembeak​ : I couldn't replicate that issue. 

    When you animate in by paragraph, SL treats each paragraph like a separate object in a group. 

    I hid such a text box on a layer by deselecting the eye (show/hide) icon for the entire text box. That deselected it for each paragraph (as shown in the image above).

    I then adjusted the starting points for the paragraphs. But they remained hidden on the layer. 

    Bottom line: What you're describing is "unexpected behavior."

    Here's what the staff would likely say: Be sure you're working from a file on your local hard drive. Try closing and relaunching Storyline to see if that helps. If that doesn't help, try reinstalling (Storyline 360: How to Fix Unexpected or Erratic Behavior ).

    If all that fails, submit a case directly to the Articulate staff. You can do that here:  https://access.articulate.com/support/contact