Forum Discussion
Black Line on embedded SCORM file
Hi!
When embedding SCORM videos on an LMS platform, the following issue has been seen: Almost all videos have a small narrow line on the side or top/bottom. This error occurs only on this ...
Hello, thank you for your prompt assistance. The SCORM file has been tested on SCORM Cloud, and it functions perfectly there. Regrettably, we are unable to provide access to the LMS page. Is there any insight you can offer regarding potential LMS-related issues?
Hi Matija!
You're welcome! Thanks for the feedback!
If the file performs as intended while testing with SCORM Cloud, then your issue is LMS-based. I would suggest reaching out to your LMS administrator for assistance; they may request a debug log to help identify the problem.
I hope they can pinpoint the cause of the issue, but let me know if we can provide further support!
