Forum Discussion
Blinking GIF files in Storyline / GIF blinks when looping
On some projects I need to use transparent GIFs. In most cases, there are no issues. However, sometimes, and for what seems like no reason, when a transparent GIF completes it's animation cycle, it blanks out. It looks like there's a frame (or several) where there's nothing, and then it blinks back and loops.
I made the GIFs myself, so it's not a question of if there is a blank frame or two. It only happens to certain GIFs as well, and sometimes at random. However, when this happens, the GIF is stuck with the blinking issue.
For example, there is a GIF of a bee flying up and down with flapping wings on a continuous 30 frame loop. The original, without the flapping wings, works fine. However, I went into the original file and made the wings flap/flutter, exported it with the same exact settings, and now it freaks out.
I've tried seven different methods of exporting, and none of them fixed the blinking issue at the end of the loop. When I tried to just simply extend the GIF out by duplicating the frames, it caused the GIF in Storyline to start blinking and glitching at random intervals.
Any advice or best practices on importing GIFs into Storyline for looping purposes?
Hi Spencer,
Thanks for reaching out!
I'm sorry to hear that you're experiencing an issue with blinking GIF files. This shouldn't be happening. Are you willing to share your file with us? I'd like to test it on my end to investigate further. You can upload it here or privately in a support case.
Hi Kelly, has there been a solution to the blinking gifs. I have the same problem and it is really causing me a lot of trouble.
Hi sylviadrower!
Sorry to hear you've run into trouble with GIFs from your Storyline course!
As Kelly shared, it would be easier to troubleshoot this behavior if we could see a copy of the .story file, and the GIFs you've been working with. Do you mind uploading those items here in the discussion or privately through a support case? We'll delete them from our system as soon as we've finished testing!
In the meantime, it would be helpful to know:
- Are you working with a .story file/GIFs that are stored locally on your machine, and not on a network or shared drive?
- Are you observing the blinking GIFs when previewing your course within Storyline, or after published to Review 360, or LMS?
- Does performing a repair of your Storyline installation improve the behavior?
Looking forward to hearing from you!
