Forum Discussion
Button Looping Issue
Hello
When preview the entire project (in the slide attached specifically) and click on the button in the middle, the program gets stuck in a loop, and I have to exit the program. Does anyone have gone through a similar issue? How can I solve this?
Any help or guidance will be much appreciated.
Thanks!
Angel
Hi Angel!
I’d be happy to help troubleshoot why you’re Storyline course is stalling when attempting to preview!
I just had some clarifying questions first:
- Are you working from a network or external drive? Those are known to cause trouble, so we always recommend working from your local C: drive.
- Are you experiencing this roadblock when publishing your course as well? Or just during preview?
If you haven't already, we'd recommend trying a repair of your Storyline 360 software.
Please let me know if a repair resolves the issue! If you are still having difficulty, we'd be happy to have our talented Support Engineers take a closer look at your .story file. You can share it here in the discussion or privately through a support case.
