Forum Discussion

MBosscher's avatar
MBosscher
Community Member
8 years ago

Blurry Images in Preview and Published

I've noticed this for awhile, all of my images I insert into this Storyline 3 course appear quite blurry everywhere - on the Storyline development screens, when previewed and when published (either ...
storyline 360
Crystal-Horn's avatar
Crystal-Horn
Staff
8 years ago

Hey there, Adam and Natalie.  We've documented an issue where the HTML5 output appears slightly less crisp in Chrome than in Firefox or IE, for example, and we've given it priority.

In our research, we discovered that Chrome has this issue documented.  We're waiting on some movement from them, since at least part of the problem is outside of our control.

I'm sorry that your courses are impacted, and Natalie, I know you mentioned that you primarily rely on Chrome.

The current workaround is to use Flash first publishing to improve the Chrome blurriness.  Your course can still fallback to HTML5 output if Flash Player is not enabled or supported in the learners' browsers.

  • CharlotteWig242's avatar
    CharlotteWig242
    Community Member
    8 years ago

    Hi Crystal,

    Thanks for explaining the problem with Chrome here, I've been looking for this everywhere as we are having the same issue with our projects on Storyline 3.

    Do you have an update at all with regards to Google ironing this one out?

    Thanks,

    Charlotte

Related Content