Blurry Images in Preview and Published

I tried creating a vector graphic (thinking that might help the problem) and still no luck.  Granted, I can't use the vector within Storyline, but I was hoping that might help.  I was trying to use the "zoom" feature; while I understand zooming might pose a problem with poor graphics (crap in-crap out, so to speak), I've found that even removing the zoom still doesn't help the graphic itself.  I don't want to have to crop-up my image and "gerry-rig" a zoom, but it's what I'm going to have to do until this blurry issue gets fixed.  If I were Articulate, I'd be SO embarrassed right now!