Forum Discussion
Blurry text and images during preview
In Storyline 3 text and Images (and characters) are blurry in the preview. When the course is published, the text and Images are a little bit clearer but not as clear as in Storyline 2. I tried ...
Hi, I decided to add a comment here rather than create a new post. I found this discussion because I, too, am having issues with blurry text in Storyline 3 in preview and published versions.
Not sure if this will help or just add to the various permutations of the issue, but...
At least in my case, it seems that some of the text is blurry and some is not. At first I thought it was layers vs main timeline, but then I noticed that some layers also had perfectly sharp text and others not. So I started thinking about what was different, and realized that some text boxes were created by copy-pasting an entire text box to a new layer and others had been created new.
So I tested this and sure enough: if I copy a text box to a different layer or different slide, it will be blurry. If I create a new text box, it will be crisp.
I was able to fix my blurry text by creating new text boxes, copying the text out of the duplicated text boxes and pasting it into the new ones. (I tried to use the format painter to re-apply at least some of the styling from the old text boxes, but of course it didn't get everything. Sigh...)
This is super tedious and inefficient as a workaround - but hopefully it may help you reproduce and troubleshoot the issue. For now I'm being careful not to copy text boxes for styling and my text is ok.
Hi there, Dorothy. Thank you so much for your details – I'm adding them to our report of this issue. Since you've posted in this discussion, you'll get notified of any updates we make about this behavior.
