Forum Discussion
MollyReif
3 years agoCommunity Member
Bookmarking - does not work and need help
If a user closes my course, the bookmarking doesn’t work and pick up where they left off. I have my options set to restricted, and it works initially but not after more than one sitting.
Testing F...
BeccaLevan
3 years agoCommunity Member
Welcome to E-Learning Heroes, Molly!
I'm happy to troubleshoot! Could you share a few more clues:
- How do you have your Player Resume set? Prompt to Resume or Always Resume?
- Are you able to replicate this behavior when testing in SCORM Cloud, or is the issue limited to your LMS?
- Do you see this behavior in all browsers?
If possible, share your .story file with our support team here, and we'd be happy to investigate. We'll reach out shortly after with our findings!