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CaitlinBaxendal's avatar
CaitlinBaxendal
Community Member
6 months ago

(Bug) Blend mode on animated gif causes Storyline Preview to crash

Hi all, I'm not sure I can share the exact gif, because it's a company asset and not mine (Sorry) but when I change the blend mode and try to preview it, it crashes Storyline. I assume this is jus...
storyline 360
CaitlinBaxendal's avatar
CaitlinBaxendal
Community Member
6 months ago

A coworker of mine tested it as well, and it did break. I'm sure any gif (maybe larger than a very small one?) would break using this behaviour?

I will do a Peek if that's needed for it to warrant investigation though.

  • JoseTansengco's avatar
    JoseTansengco
    Staff
    6 months ago

    Hi Caitlin, 

    I've attached a sample project file with a GIF. I published and previewed the course after modifying the blend mode value and I did not observe any crashes occur. Would you mind testing my file to see if the behavior is isolated to the GIFs you are using? 

    If the issue only happens with your GIFs, please open a case with our support team here so we can take a closer look at why they are causing Storyline 360 to crash.

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