Forum Discussion

ChristianeLefel's avatar
ChristianeLefel
Community Member
3 years ago

Bug Quiz

Hello, 

We created a quiz module, and we are facing some issues when the user decides to retake one block of questions: 

1/ The other question blocks produce very strange results (450% or 0%).

or

2/ The results of one of the question blocks change, usually decreasing. 

If someone has already faced this type of issue and could help me, it would be great.

Thanks in advance, 

storyline 360
  • JoseTansengco's avatar
    JoseTansengco
    Staff
    3 years ago

    Hello Christiane, 

    Thanks for reaching out! 

    Looks like you have custom calculations setup in your slide to calculate for an overall score. Would you be willing to share a copy of your project file here or in private through a support case so we can take a look at how everything is configured? We'll delete it afterwards! 

  • ChristianeLefel's avatar
    ChristianeLefel
    Community Member
    3 years ago

    Hello Joe, 

    I'll share the file source in through support case.  Thanks in advance?

  • KellyAuner's avatar
    KellyAuner
    Staff
    3 years ago

    Sounds good, Christiane! You should hear from our team soon via email.

  • ChristianeLefel's avatar
    ChristianeLefel
    Community Member
    3 years ago

    Hello @Kelly, Could you please help me with my case:  #03426332

    It's kind urgent.

    Thanks in advance,

    Christiane

     

     

  • EricSantos's avatar
    EricSantos
    Staff
    3 years ago

    Hi Christiane,

    Thanks for your patience! I looked up your case, and I'm glad to find that my colleague, John Carlo, recommended using SCORM 2004, 4th edition, instead of the 2nd edition to maximize the suspend_data limit and ensure that you're using the latest SCORM specifications. And if the issue persists, reach out to the LMS provider after enabling debug mode.

    We'll continue the conversation in the case. I hope that helps!

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